We received a call, from a woman that just moved into a new apartment in Hawthorne, California. She was coming from out of state so she was having her furniture delivered on Friday. With everything that is going on (COVID-19), she thought it would be a good idea to have her carpets cleaned on Thursday. She did a quick google search for local carpet cleaners and found a company advertising “All Green Carpet cleaning $69 for three rooms” which, to her, sounded like an amazing deal. She had no trouble booking an appointment with the company and they showed up on Thursday, as scheduled. Everything seemed to be working out perfectly, so she thought.
When the carpet cleaner arrived, he immediately told her the price was going to be $350, rather than $69. He tried to justify the price increase because of the “wear and tear on the carpet.” None of this made sense to her. The entire apartment (including the carpets) had been cleaned already; she was only having it cleaned again to be extra cautious. She argued with the carpet cleaner until he finally agreed to do the job for $200. Although she felt taken advantage of and wanted to cancel the job, she knew she’d be hard-pressed to find someone else to clean the carpets before her furniture arrived the next day. She didn’t realize she’d been victim to a bait and switch scam.
Carpet Cleaning Scams with Rental Machines
When she thought things couldn’t get any worse; they did. The carpet cleaner informed her that he’d rented the machine from Home Depot, and it had malfunctioned halfway through the job. This was a problem for more than one reason. She understood that a portion of the carpets, would be damp from the cleaning. However, she didn’t realize the cleaner had saturated all of the carpet with chemicals, prior to using the machine. Now she was dealing with soggy carpet, soaked in chemicals and her furniture was still being delivered the next day. The next morning the movers came and her carpet was still soaked; her furniture was placed on wet carpet and her carpet was totally destroyed. We went that day and did what we could but the damage had already been done.
How these Scams Work
In the home service industry leads are everything. Karma Carpet Cleaning gets a lot of leads from Yelp because of all of our 5-star reviews. It has taken years and years to get to this point. When we started Karma Carpet Cleaning we were lucky to get 3-6 calls a month. When you hire a carpet cleaner you want to know you can trust them in your home, so most people will ask friends for recommendations or look at reviews online. Karma Carpet Cleaning has always come by our reviews honestly and we have built our clientele because of that. However, what a lot of other companies do is purchase leads from lead generation companies. Lead generation companies are successful because they understand and rely on digital marketing. Lead generators build business by creating eye-catching Google ads. When a customer clicks on these ads, the lead generating company then turns around and sells that lead to the highest bidder. These leads generally cost the businesses about $60 each, and if a service is offered at “3 rooms for $69.00” the profit would only be $9. Those cleaners will use sales tactics and aggressively up-sell additional treatments, in order to hike up the price.
How to Know That You Are Hiring the Right Company
When looking to hire a professional carpet cleaning company the name of the game is reviews, reviews, and reviews. Legitimate companies will have at least 100 Five-star reviews. Scam companies need to change there company name and website every few months to fly under the radar. We at Karma Carpet Cleaning have at over 200 Five-star reviews that span the last decade. You know when hiring a company like ours that you are getting a highly recommend and trusted company. When you answer an ad for an extremely low rate you never know who you’re going to get, and if or when they try to rip you off, you can’t leave a review and warn others.
When getting your carpet cleaned it is always better to go with a professional carpet cleaning company. It may seem like you are paying more for a professional carpet cleaner, but in the end, you will ultimately save money. If you would like to hire a professional carpet cleaning company in Los Angles, call Karma Carpet Cleaning (310) 853-3597 OR Go to KarmaCarpetcleaning.com
Regular vacuuming is by far the best way to keep your carpets looking great in between
professional carpet cleanings. Your carpets are like the air filter to your home, which will
begin they begin to fill up with dirt, sand, hair, and grime. And like an air filter, that debris needs
to be regularly removed to have healthy, great-looking carpets! No matter what vacuum you get
it is still recommended to hire a carpet cleaning company at least twice a year, but in-between
cleanings its extremely important to vacuum regularly. When comes time to purchase a new
vacuum you will see that there are three main types, stick vacuums, robot vacuums, and upright
vacuums. They are are all good in their way, but also have drawbacks. In this blog, we will
break down the pros and cons of each type.
PRO-Stick vacuums are a great choice of vacuum because they are light, small, and wireless.
They store easily in a closet and are light and agile enough to clean difficult to reach areas in
CON- A lot of the reasons that make stick vacuums so cool is what makes them not a great
choice for an overall great vacuum. They are light, which means there isn’t a very big or strong
motor. inside of them. Since they are so thing and mobile there isn’t a lot of room for debris to
go, which means it will fill up quickly. I would not recommend a stick vacuum to someone that
has pets or needs a heavy-duty vacuum.
Pro- Robot vacuums are great for someone whos is very busy and has a difficult time finding the
chance to regularly vacuum their floor. They are hands-free and are usually very easy to set up.
Some of the newer top-of-the-line robots are smart enough to unstick them leaves when they
get stuck and even empty there own waste canister.
Con- unsurprisingly the vacuum motors in these gadgets are very small and underpowered, so
don’t expect them to be able to clean heavily soiled carpets. They also are very expensive for
what they do, they might clear some dust and dander off of carpets but struggle to pull out pet
hair and grime.
Pro- Larger and heavier than other vacuums in this blog, upright vacuums have the largest and
most powerful motors. Strong motors power the brush which agitates the carpets. This is
needed to thoroughly clean a high pile carpet. Upright vacs also have the largest capacity waste
canister. I suggest upright vacs for people who have wall to wall carpet, pets, and kids.
Con-The size and weight of these vacs have caused them to fall out of popularity. They are a
pain in the butt to use on stairs, they take up a lot of space in a closet, they big waster canisters
are annoying to change and clean.
If you want your carpets to keep looking great after using a professional carpet cleaning
the company then you will want to regularly use one of these vacuums. Always try to vacuum at
least 1-2 times a week. If you really want all the debris stains and grime removed from your
carpets hire a professional carpet cleaning company like Karma Carpet Cleaning. We use top of
the line truck mounted steam cleaning units to make your carpets look great. For more info go to
Karmacarpetcleaning.com Or call 310-853-3597